Reviews

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  • "What a great experience with B&B . We were not able to make it down on the planned weekend, but did make it the following weekend. I kept in touch with Gene ( who was great). We got there within an hour of closing and bought the bike of our dreams. Even though we kept everyone after closing, no one made us feel rushed or upset that they had to stay longer. They helped get our bike that day so we would not have to drive back (2hrs one way), loaded it on the trailer and gave us well wishes. That night I had an email from Gene, making sure we got home okay with the bike and reached out with any assistance we may need. Great bunch of people, I would highly recommend going there for your biking needs."

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    Anonymous - Perksaie, PA
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    Todd Guhl - Lancaster, PA
  • "Great experience purchasing the 2014 Yamaha FJR1300ES. Absolutely beautiful bike. The staff at B&B was great. Gene Tann was my sales representative. He owns a prior year model of the same bike I purchased so his knowledge of the bike was very helpful. And Gene was great to deal with. Very helpful and accomodating. The service staff was very helpful in familiarizing me with the initial break-in schedule and service as well. I liked that Gene took me around and introduced me to the various people at B&B that I would likely interface with throughout my ownership. I look forward to a long relationship with B&B. Jim Risch"

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    James Risch - Coatesville, PA
  • "Enjoyed working with your business. Pricing is competitive. Met with service department manager and was very enthusiastic to educate the value of factory service. Your sales representive Eugene Tann earned my business and trust. His experience and passion for the product line is unparalleled to any other I've encounter in the past."

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    David Waltman - Shillington, PA
  • "Eugene Tann was the salesperson who helped me purchase my 2013 Triumph America on Saturday 9/20/2014. He was very helpful in answering my questions and making me feel confident that I was purchasing a quality machine. He took me on a tour of the store as well, particularly introducing me to John Yurejefcic, Service Manager. John seemed very confident and capable, and convinced me that this store will be my go-to place for any service I'll need. Finally a shout out to Brad Caton, who made it seem almost painless commit myself to 5 years of payments for a big-boy toy, haha. Overall, a very positive experience working with B&B. Thank you!"

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    Douglas Rice - Lancaster, PA
  • "Fantastic experience. Been looking for a scrambler and found the one I desired at B & B. since I lived some distance away I called and got approved and put money down to hold it before even seeing it. Salesman Gene Tann was very helpful and informative on the process and when I came in to see it they gave me more info than I was expecting. It was a quick and simple process and they gave me all I needed to know right away. Couldn't be any more pleased. Thanks again guys, your doing an awesome job down there!"

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    Anonymous - New Bloomfield, PA
  • "gene tann was great and very helpful. enjoying my new triumph alot."

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    Jeff Taylor - bainbridge, PA
  • "B&B is a great place to do business! The entire staff on duty was very courteous, polite, and helpful. A special thanks to Gene Tann for his outstanding service and knowledge of the FJR. Highly recommend B&B and its crew to anyone looking for a bike and/or parts and service. Thanks again, Gene - you're The Man!"

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    Ed Hipple - Lancaster, PA
  • "My salesman Gene Tann is a true gentleman and extremely knowledgeable about the products he sells. He will follow up with you, furnish all the information you may need and get you riding without the sales pressure and sales puffing. He is a standout among his peers. Highly recommended!"

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    Anonymous - Monroe, NJ
  • "Gene Tann was professional, knowledgable, and courteous. At no time did we feel pressured. It was a pleasure working with him to purchase my first bike. I particularly appreciated him personally introducing us to the people who work in the parts and service departments. Customer service didn't disappear....it went to B and B!!!"

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    Mary Rebecca Buckley - Mohnton, PA
  • "Gene Tann was very helpful and courteous. He was patient with me as I decided on a bike and worked with me. The service and parts staff was polite and friendly. Overall, B&B is a nice dealership with a great selection of motorcycles and ATVs to choose from, plus it is close to home. Thanks!"

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    Ed Abel - Mount Joy, PA
  • "I was very impressed with Gene & how he handled the final sales transaction. My son was super pumped when we walked in & it was sitting under the display. Gene did a very thorough job of explaining the operation of the bike, & took the time to introduce us to everyone at B&B and what they could do for us. It was a 6 year old bike but everything about the purchase day was handled like I just bought a million dollar machine. We were really made to feel special. Getting my son the Tshirt & handing him the manuals briefcase really made him feel cool. Thanks to Gene & B&B for making my sons first bike purchase an enjoyable lifelong memory!"

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    Jason Mertz - Elizabethtown, PA
  • "I really appreciated the "no pressure" sales experience at B &B Lancaster. Salesman Gene Tann was super knowledgable about the triumph product line of motorcycles and went out of his way to answer my questions and satisfy my requests. I've already had outstanding service at the dealership with previous bikes. Estimates are accurate and the motorcycle gets fixed when they say they will fix it with no "rework" necessary. I shopped my trade-in at several dealerships prior to receiving my B & B quote and wasn't satisfied that I was receiving fair market value. B & B made an offer that was fair to both parties. The service technician spent who built my bike went out of his way to discuss the intricacies of my new bikes's performance and maintenance features at the time of purchase . Extra time was spent with me after purchase buy Gene to ensure my questions were answered and the service technician offered to make some ergonomic adjustments to "fit me" to my new bike. All in all it was a great experience and I would recommend anyone to make their next motorcycle purchase at B& B Lancaster."

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    Dave Moyer - Elizabethtown, PA
  • "I traded my fjr in for a new one and my salesman Gene was most helpful and imformitive. He gave me some helpful hints about my bike which made a big difference especially with the top case! Thanks Gene!"

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    David B - Cape Cod, XX
  • "I recently purchased my second motorcycle from Gene. I have purchased and owned over 10 bikes. I have to say how happy I am with the people over at B and B. The sales process was smooth and easy, never did I feel they were trying to deceive me. A fair price and great servcie. I will be calling Gene for all of my future motorcycle needs and feel very comfortable referring them to a friend."

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    Michael Depaola - Ringoes, NJ
  • "I worked with Eugene to purchase the new super duke 1290 R. Overall very pleasant and very quick responses back to make sure everything was nice and smooth for when I came down to pick it up. I had one very small hiccup on their end that was a mistake. They were very prompt to resolve the issue and were constantly communicating with me. I highly recommend anyone looking for a new or used bike go take a look down there. Well worth the hour drive and I will certainly be looking to purchase my next through them."

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    Victor Williams - Macungie, PA
  • "I purchased a used bike from B&B. The whole experience was first rate. Gene, my salesman, followed up on my questions, was well informed and knew the bike. He took the time to show me everything, even though it was near closing time on a Friday. I was introduced to the service manager, he also took his time and explained how the department works and how they could best serve me. Since I love my bike I may not purchase another for some time, but I will tell friends and family about the great people at B&B."

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    Neil Howett - Peach Bottom, PA
  • "Eugene was great with helping me purchase my son's PW50 dirt bike for his 2nd birthday! He made sure he kept me up to date with the process and helped assure that I was getting the help I needed from the other departments. When I picked up the dirt bike, Joe was awesome at explaining the dirt bike and various maintenance. The only thing that could have been better was a larger selection of accessories for smaller children, but I realize they are not the main customers for B&B and the parts department did offer me a catalog and to order anything we needed. Overall, I am very satisfied with our purchase and our son loves his "motorcycle"."

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    Amanda Grossman - Conestoga, PA
  • "my salesman Eugene Tann knew his stuff and was very helpful."

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    John Mcafee - lititz, PA
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    Evan Stone - Mountville, PA
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