Read Your Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Submit Your Comments page.



"My salesman (Gene) took the time to talk to me as I looked at several bikes in stock, and he answered all of my questions. It took several trips and multiple E-mails for me to make my decision, and the salesman was patient with me through the process. . "

By: Fred Umble Greenbank, PA


"I couldn't have had a more smooth, pleasurable, and pleasant experience purchasing my first brand new motorcycle. I had the pleasure of having Eugene Tann guide me through the entire process, which helped immensely being my first new purchase. We went over bike models, discussed the best deals and suitable bike for my needs, went over the fine print of the contract, and discussed any questions that I may have. Eugene couldn't have been more professional, experienced, friendly, and knowledgeable about his job. He could answer just about every question that I threw at him off the top of his head. After my purchase, we went over the different controls and features of the bike. Eugene made sure that I was comfortable with handling the bike. The rest of the staff at B & B Cycles were also extremely friendly and helpful. I walked in the dealership at 4 o'clock and walked out with a brand new motorcycle in less than 2 hours. The dealership had a massive selection of new and used bikes, along with gear, parts, ATVs, and more. I picked up my Yamaha FZ 09 at a phenomenal price. I recommend B & B Cycles to anyone looking for a pleasant, quick, smooth buying experience."

By: Dominic Millersville, PA


"Great experience. "

By: Anonymous newport, PA


By: Brock York, PA


"Eugene Tann was an excellent salesman, didn't feel like I "Got Sold". Everything as describe, honest transaction. Would Definitely ask for him again in the future!"

By: tim foster, RI


"Best/easiest buying experience I've ever had. Was a bit nervous doing a trade-in from 340miles away, but once I was there...NO surprises..everything as described. Worth the ride for the experience and price...saved over $2000 from what bikes in my area were going for ! Would buy here again in a heartbeat."

By: timothy foster, RI


"I had a great buying experience at B&B, my salesman Gene was very helpful in assisting with getting the bike that I wanted. They have definitely earned my future business. "

By: Kevin Orrtanna , PA


"Thanks for working with me on my trades, and finding me a bike that you didn't have in stock! Really appreciate your effort. Gene was a pleasure to work with and extremely professional. This was my fourth purchase from B&B, and I've always been satisfied with this dealership."

By: George York, PA


"had a great experience with eugene! most of business was done via email; came in saw the bike, paid for it, left under 40 minutes. and also got a free triumph t from him."

By: Anonymous alex, VA


"Gene Tann was excellent, the entire process was easy and expedient. "

By: Justin Churchville , MD


"If ever need be, I would come back to this dealer any time and recommend it highly. They were very pleasant and greeted you as you walk in the door. Our Sales Person, Gene Tann was the best!! He was very nice and explained everything that we asked. We got a great deal with our bike purchased! thank you all again!!! Dwayne and Darla Taylor"

By: DWAYNE & DARLA RISING SUN, MD


"Gene did a great job throughout the sales process. "

By: Richard Landenberg, PA


By: Quasim Arlington, VA


"Perfect from start to finish. "Complicated" transaction involving three bikes - 2 new and 1 for service with a lot of accessories, services (including suspension rework) and demands. The day I picked up the bikes all the old parts were in a box and waiting - all the new parts were installed - just as I ordered them - Not one thing out of place. Can't think of one reason to buy from anywhere else. No BS pricing too - you get what you pay for.... Thanks Craig and team!"

By: Eric nazareth, PA


"Very good experience with B&B as always. Enjoyed working with Eugene Tann who was helpful throughout the whole process of the purchase of my FJR. "

By: Larry Denver, PA


"I would like to thank Eugene Tann"

By: Terry Lititz, PA


"Thanks to Gene Tann for a great purchase and to Brad Caton for getting the financing."

By: Jeffrey Ephrata, PA


"Great service, great people, great products!"

By: Zachary Columbia , PA


"Gene was great to work with. He is very knowledgable of safety tips for riding." "

By: Brittany Harrisburg, PA


"What a great experience with B&B . We were not able to make it down on the planned weekend, but did make it the following weekend. I kept in touch with Gene ( who was great). We got there within an hour of closing and bought the bike of our dreams. Even though we kept everyone after closing, no one made us feel rushed or upset that they had to stay longer. They helped get our bike that day so we would not have to drive back (2hrs one way), loaded it on the trailer and gave us well wishes. That night I had an email from Gene, making sure we got home okay with the bike and reached out with any assistance we may need. Great bunch of people, I would highly recommend going there for your biking needs. "

By: Anonymous Perksaie, PA


By: Todd Lancaster, PA


"Great experience purchasing the 2014 Yamaha FJR1300ES. Absolutely beautiful bike. The staff at B&B was great. Gene Tann was my sales representative. He owns a prior year model of the same bike I purchased so his knowledge of the bike was very helpful. And Gene was great to deal with. Very helpful and accomodating. The service staff was very helpful in familiarizing me with the initial break-in schedule and service as well. I liked that Gene took me around and introduced me to the various people at B&B that I would likely interface with throughout my ownership. I look forward to a long relationship with B&B. Jim Risch"

By: James Coatesville, PA


"Enjoyed working with your business. Pricing is competitive. Met with service department manager and was very enthusiastic to educate the value of factory service. Your sales representive Eugene Tann earned my business and trust. His experience and passion for the product line is unparalleled to any other I've encounter in the past. "

By: David Shillington, PA


"Eugene Tann was the salesperson who helped me purchase my 2013 Triumph America on Saturday 9/20/2014. He was very helpful in answering my questions and making me feel confident that I was purchasing a quality machine. He took me on a tour of the store as well, particularly introducing me to John Yurejefcic, Service Manager. John seemed very confident and capable, and convinced me that this store will be my go-to place for any service I'll need. Finally a shout out to Brad Caton, who made it seem almost painless commit myself to 5 years of payments for a big-boy toy, haha. Overall, a very positive experience working with B&B. Thank you!"

By: Douglas Lancaster, PA


"Fantastic experience. Been looking for a scrambler and found the one I desired at B & B. since I lived some distance away I called and got approved and put money down to hold it before even seeing it. Salesman Gene Tann was very helpful and informative on the process and when I came in to see it they gave me more info than I was expecting. It was a quick and simple process and they gave me all I needed to know right away. Couldn't be any more pleased. Thanks again guys, your doing an awesome job down there!"

By: Anonymous New Bloomfield, PA


"gene tann was great and very helpful. enjoying my new triumph alot."

By: jeff bainbridge , PA


"B&B is a great place to do business! The entire staff on duty was very courteous, polite, and helpful. A special thanks to Gene Tann for his outstanding service and knowledge of the FJR. Highly recommend B&B and its crew to anyone looking for a bike and/or parts and service. Thanks again, Gene - you're The Man!"

By: Ed Lancaster, PA


"My salesman Gene Tann is a true gentleman and extremely knowledgeable about the products he sells. He will follow up with you, furnish all the information you may need and get you riding without the sales pressure and sales puffing. He is a standout among his peers. Highly recommended!"

By: Anonymous Monroe, NJ


"Gene Tann was professional, knowledgable, and courteous. At no time did we feel pressured. It was a pleasure working with him to purchase my first bike. I particularly appreciated him personally introducing us to the people who work in the parts and service departments. Customer service didn't disappear....it went to B and B!!!"

By: Mary Rebecca Mohnton, PA


"Gene Tann was very helpful and courteous. He was patient with me as I decided on a bike and worked with me. The service and parts staff was polite and friendly. Overall, B&B is a nice dealership with a great selection of motorcycles and ATVs to choose from, plus it is close to home. Thanks!"

By: Ed Mount Joy, PA


"I was very impressed with Gene & how he handled the final sales transaction. My son was super pumped when we walked in & it was sitting under the display. Gene did a very thorough job of explaining the operation of the bike, & took the time to introduce us to everyone at B&B and what they could do for us. It was a 6 year old bike but everything about the purchase day was handled like I just bought a million dollar machine. We were really made to feel special. Getting my son the Tshirt & handing him the manuals briefcase really made him feel cool. Thanks to Gene & B&B for making my sons first bike purchase an enjoyable lifelong memory!"

By: Jason Elizabethtown, PA


"I really appreciated the "no pressure" sales experience at B &B Lancaster. Salesman Gene Tann was super knowledgable about the triumph product line of motorcycles and went out of his way to answer my questions and satisfy my requests. I've already had outstanding service at the dealership with previous bikes. Estimates are accurate and the motorcycle gets fixed when they say they will fix it with no "rework" necessary. I shopped my trade-in at several dealerships prior to receiving my B & B quote and wasn't satisfied that I was receiving fair market value. B & B made an offer that was fair to both parties. The service technician spent who built my bike went out of his way to discuss the intricacies of my new bikes's performance and maintenance features at the time of purchase . Extra time was spent with me after purchase buy Gene to ensure my questions were answered and the service technician offered to make some ergonomic adjustments to "fit me" to my new bike. All in all it was a great experience and I would recommend anyone to make their next motorcycle purchase at B& B Lancaster. "

By: Dave Elizabethtown, PA


"I traded my fjr in for a new one and my salesman Gene was most helpful and imformitive. He gave me some helpful hints about my bike which made a big difference especially with the top case! Thanks Gene! "

By: David Cape Cod


"I recently purchased my second motorcycle from Gene. I have purchased and owned over 10 bikes. I have to say how happy I am with the people over at B and B. The sales process was smooth and easy, never did I feel they were trying to deceive me. A fair price and great servcie. I will be calling Gene for all of my future motorcycle needs and feel very comfortable referring them to a friend."

By: Michael Ringoes, NJ


"I worked with Eugene to purchase the new super duke 1290 R. Overall very pleasant and very quick responses back to make sure everything was nice and smooth for when I came down to pick it up. I had one very small hiccup on their end that was a mistake. They were very prompt to resolve the issue and were constantly communicating with me. I highly recommend anyone looking for a new or used bike go take a look down there. Well worth the hour drive and I will certainly be looking to purchase my next through them. "

By: Victor Macungie , PA


"I purchased a used bike from B&B. The whole experience was first rate. Gene, my salesman, followed up on my questions, was well informed and knew the bike. He took the time to show me everything, even though it was near closing time on a Friday. I was introduced to the service manager, he also took his time and explained how the department works and how they could best serve me. Since I love my bike I may not purchase another for some time, but I will tell friends and family about the great people at B&B."

By: Neil Peach Bottom, PA


"Eugene was great with helping me purchase my son's PW50 dirt bike for his 2nd birthday! He made sure he kept me up to date with the process and helped assure that I was getting the help I needed from the other departments. When I picked up the dirt bike, Joe was awesome at explaining the dirt bike and various maintenance. The only thing that could have been better was a larger selection of accessories for smaller children, but I realize they are not the main customers for B&B and the parts department did offer me a catalog and to order anything we needed. Overall, I am very satisfied with our purchase and our son loves his "motorcycle"."

By: Amanda Conestoga, PA


"my salesman Eugene Tann knew his stuff and was very helpful."

By: john lititz, PA


"While trying to purchase a new bike, my sales assistant Gene was an amazing help. He wasn't too pushy or trying to talk me into anything. He gave me his honest opinions and helped me get the perfect bike!"

By: Skylar Manheim, PA


By: Evan Mountville, PA


"I purchased a Ninja 650 and worked with salesman Gene Tann throughout the process. Gene was one of the most professional, courteous and knowledgeable persons I've met. He made the buying experience pleasant and smooth. Brad Canton provided valuable finance options. Thank you to Gene and Brad for all their help. "

By: Derek Downingtown, PA


"Very good people to deal with. Outstanding service. Definitely will be back. I was amazed at how quick the whole process of our purchase took. Thanks Eugene you were great. Matthew is very happy with his yz 250 f."

By: beth mcalisterville, PA


"Very good people to deal with. Outstanding service. Definitely will be back. I was amazed at how quick the whole process of our purchase took. Thanks Eugene you were great. Matthew is very happy with his yz 250 f."

By: beth mcalisterville, PA


"Outstanding purchase and follow-up experience from B&B, and Gene in Sales in particular. Had originally located B&B on the KTM site when looking for the Super Duke R and spoke to Gene on the phone. Although the Units had not been shipped yet to dealers for display, I dropped into B&B anyway around 3rd week of March '14 to meet Gene in-person and he was very knowledgeable, courteous and, not pushy at all. Trip turned out to be very fortunate and gratifying as I found a ZRX1200R in superb condition on the floor in the used section on which I decided to put a down-payment right away. Had a great experience throughout the purchase, Brad Caton worked out a good deal for me and took care of the paperwork. My subsequent contacts with B&B, including John the Service Manager and all the others also make the trip to B&B worthwhile. I am sure no one would walk away disappointed. Thank you to Gene and B&B, wish them all the best !"

By: Sharad Lancaster, PA


"Salesman was knowledgeable, thorough and responsive. "

By: Anonymous Lebanon, PA


By: Anonymous Lancsater, PA


"Gene was an amazing salesman. Never made me feel pressured to buy and helped me get exactly what I wanted. Very pleasant buying experience."

By: Daniel Chambersburg, PA


"Walked in last Saturday and was welcomed by Gene Tann. He asked what he could help us with and was a tremendous help in deciding what bike best fit my wants and needs. I was very impressed with the dealership, the associates and the selection of bikes to choose from. Additionally, Brad Caton made the financing and purchase process easy. "

By: Eric New Holland, PA


"Outstanding buying experience. In particular, I would like to thank Eugene "Gene" Tann for his outstanding professionalism and helpfulness throughout the transaction. I look forward to doing business with B&B for years to come."

By: Anonymous Lancaster, PA


"I bought a WR 250R and the salesman Gene Tann was extremely nice and showed me everything I needed to know about the bike while keeping in mind my tight schedule and also the service department was very helpful, Evan White was very helpful and filled me in on everything I needed to know so all around great service including Brad which handled the paperwork" surely will be a repeat customer!"

By: Paul quarryville , PA


"Great people to deal with a lot better than other dealerships. Gene answered all my questions about the Grizzly that I purchased he was very helpful very nice salesman,Brad the business manager that handled the financing and insurance was very easy to work with and got me great financing. Thank You, Steve"

By: Steven Dover, PA


"This is my first bike purchase. Eugene was very helpful in picking out the right bike for me to learn on. He had everything ready to go when we went to pick up the bike and went over everything about the bike with my husband and myself. He also took us to the sales and service area. I would highly reccomend B&B."

By: Heather Manheim, PA


"The staff is knowledgable and honest. I never felt pressured to purchase my new FJR and they worked with me on financing. Would definitely purchase another motorcycle with this dealer... Highly recommended!"

By: Anonymous Mount Joy, PA


"Recently purchased new, 2013 Hyosung GV250. Can't say enough about the transaction: smooth as silk, smoother even. Thanks to Gene, the entire experience was the best I've experienced from a motorcycle dealer in years. I was comfortable in the fact that B&B will continue the relationship beyond just the sale. I'm confident of their service capabilities as well. Would I recommend B&B Yamaha/Triumph/KTM/Hyosung? Without any hesitation. Thanks, Gene."

By: Rick Frederick, MD


"I purchased my 2005 Yamaha vstar 650 Silverado on July 31st all the sales staff were wonderful to work with Joe was the salesman I worked with and he explained all the features of the motorrcycle to me before I left the lot I am really impressed with this dealership Thank you all love my bike "

By: Harold Lancaster, PA


"overall great experience love the 2012 wr25r great little bike.thanks joe&art"

By: Ryan leesport, PA


"Hello my name is Joe, I am the one that recently purchased a new 2012 v max at B&B!! Less than 3 weeks ago I was out riding and about to reach the 600 mile service. I called B&B service and talked with Curt and he said can you have it here in an hour wow that was fast!! I took it over and Vance who is very perticular about his work did the service on my v max he is great there wasn"t a smudge or anyting on my machine he services your bike as if it was his own great Job Vance He than took it for a ride and explained everyting he did great job Vance!!! Than Zane worked up my bill it was less than I expected and they even installed a battery tender wire on it for me!! While I waited for my V max I went out and had some of their coffee and relaxed in their show room kinda like going to cheers where everybody remembers your name. For the best in sales,financing,rider insurance,service,parts and accessories get of your butt and get out to B&B!! Merry Christmas and Happy New Year!!"

By: Joe Columbia, PA


"I recently purchased a new 2012 yamaha v max from salesman Joe Galie Jr at B&B. This is one sharp looking head turning muscle bike!! This was the smoothest transaction I have ever made!! They did not have it in stock but General manager Craig quickly located one brand new in a crate and the owner bear went and picked it up and when he returned Vance in their service department assembled it what a perfect job!! Also Zane and Curt both from service explained any questions about service I had and when it was due their service is awesome!! Also Jim the sales manager worked with Joe on my new v max and if Joe wasn't in could answer my questions. The finanacing was a breeze thanks to Art Weaver he is a perfectionst and will get the best financing he explains everything to a tee!! Thanks to you all for making this a great transaction Joe,Jim,Craig,Art,Bear,Vance,Zane,Curt and the guys in parts and service!! Listen to me now and hear me later if you want the BBD bigger better deal head out to B&B And check out their showroom of bikes,parts,riding gear and more!! Very clean and well organized you won't be dissapointed!! Again thanks guy's and God Bless Max Man. I'll be back"

By: Joe Columbia, PA


"I have been dealing with B&B since 1982 and always give you all the first chance at selling me a motorcycle when I am looking.I finally finished putting all my accessories onto the bike and rode it Saturday and Sunday of this past weekend.I waited too long to get a new bike as the machine functioned very well and everything I added to it worked well in conjunction with the bike.The purchase and parts and service side of the entire experience was very good and softened the prices of everything involved.After riding a few hours,everything seems worthwhile.Thanks again for all your help in making my motorcycle upgrade as smooth and painless as possible. C.Goss 10/1/12"

By: charles Newmanstown, PA


"I have been riding for 35 years , owned 20 bikes, and dealt with 10 dealerships. Nobody does what B&B does with such excellence in all departments. I bought 2 of my 3 bikes there and I get all 3 serviced at B&B. Nobody does it better, trust me! Bill"

By: Bill York, PA


"Had a tire blow out at 6:30 Thursday night (8/9/12). I called B & B, they came and put the bike on a pickup and took it to their shop. The service department stayed after hours (They close at 7:00) and replaced the rear tire on my 2008 Royal Star Venture. My wife & I were on our way to Cleveland, OH fo a Star-B-Que, by 8:15 we were ready to go. Just wanted to say thanks again, wouldn't hesitate to do my future buisness with you folks. Will, Lincoln University, PA"

By: Willard Lincoln University, PA


"I wanted to say thank you to both Curt and Zane in the service department. They were both very helpful when my husband needed new tires on our BMW and I stopped at the store to drop the tires and rims off. They are both professionals and go above and beyond for their customers. Kudos to your team at B&B. You rock!! Kris"

By: Anonymous Middletown, PA


"B and B makes a very user friendly environment. They make it very easy to talk to, for a first time rider. Their service is A 1. They make appointments and the bike is done when they make them. In and out easy service. They listen and are very knowledgeable. I would recommend them to anyone who ask or is looking for a great place to shop or have there equipment serviced."

By: Timothy New Providence, PA


By: Ryan Ephrata, PA


"2011 YZ450F-my first 4 stroke, didn't like it at first but the more time I spend on it the better it feels. Suspension is awesome and there's more power than I'll ever be able to fully use. B&B staff were great from browsing to financing/delivery. As long as I keep getting treated this well, I'll keep coming back. "

By: mike elizabethtown, PA/em>


"just wanted to say thank you to B&B for hosting their second annual customer appreciation day @ Rocket Raceway. Until last year I'd never been to a track the size of Rocket and it was an awesome experience. This year was even better I think, maybe it's because the new 2011 YZ450 I bought last November performed so well! Anyway I hope this continues to be an annual event and I look forward to next year! Thanks B&B staff for making it a great day. "

By: Anonymous elizabethtown, PA


"Just purchased a new YAMAHA SILVERADO from B & B...traveled all the way from Ohio to make the sale. Jim. Joe, Al and Art...you guys are the best! Well worth the drive from Ohio. If I am on my bike and cruising through PA, I will stop by to say "hello". A pleasure doing business with all of you."

By: BARBARA MEDINA, OH


"bought my first 4 stroke Nov 2010. Was a die hard 2 stroke rider before that and wasn't even sure if I'd like the bike. After 10hrs. riding time I can say that my 2011 YZ450F is awesome and I made a good choice to buy the bike. B&B staff made me feel comfortable and right @ home the day I took the bike home. "

By: Anonymous etown, PA


"Thanks so much for your sevice on my vino 125. B&B has the best sevice on motorcycles number 1 yamaha for me keep up the good work Steve Heist says your the best."

By: steve manheim, PA


"B&B has the best people working in their sales dept. B&B is good to me, I bought 2 scooters nicest store keep up the good work. Joe is top rated sales for me. Thanks"

By: steve manheim, PA


"I had just purchased a 2011 yamaha 250 raptor and I truly love it! I had been riding blasters for several years and always stuck with the yamaha name. The Staff at B&B were very friendly and made me feel welcome. When I was indecisive about my purchase, the sales manager went out of his way to make me happy, so I could bring my new machine home. I will be returning to purchase more items in the future. I want to thank all of the staff that helped me that day! "

By: james elizabethtown, PA


"I just wanted to say that you guys were a tremendous help after what had happened to me. I came in there with the motorcycle that I wanted and you went to tremendous leaps to bring it to your shop. Thank you for for all the hard work you put into getting me my new motorcycle. I can't believe that we were able to make the deal work, at a great deal! Thank you again everyone at B & B Yamaha! "

By: charles lancaster, PA


"This was my first time purchasing a motorcycle through a dealer. I had been in the process of shopping for one over the past several weeks. My wife and I are very happy that we had decided to travel the extra miles to check out B&B before making a final decision. The guys were friendly and professional. I am truly a satisfied customer and would recommend B&B to anyone. Frank Birdsboro, Pa"

By: Frank Birdsboro, PA


" I've been a B&B customer for nearly 25 years and have always been treated fairly and with respect from all of their staff. I enjoy shopping there as everyone is very helpful and friendly. For the most part they pretty much stock everything I need but if they don't have what I want they get it for me. I would recommend B&B to anyone looking for a dealership worthy of their business. "

By: Mike elizabethtown, PA


"We have been dealing with B & B for many years and will continue to do so. Craig has sold us a lot of KTM's and Yamaha's and Donnie and his crew have worked on every one. Big Al and the parts guys can get anything you want. Art takes care of any financing or insurance question you might have. Ginger and I have always been treated like family by the entire B & B staff and are greeted with a handshake and a sincere welcome whenever we walk in. Thanks guys - you're the Best. Ted and Ginger"

By: Ted York Haven, PA


"Joe my salesman very knowledgeable of all bikes I was inquiring about. Took time to let me know about each bike I was looking at. Parts man very helpful in selecting a helmet and accessories. Bike was ready on time ready to ride. I'm getting in excess of 54 miles to gallon, awesome. Financing man was thorough in explaining all my options as far as service contracts, etc."

By: James Columbia, PA


"B&B has always had the most friendly staff out of any dealership I've ever been to. Craig, Donny, Tommy, you guy's are the best! Your dealership has continued to set the industry standard. WAY TO GO!"

By: Bill Fredericksburg, PA


"don rejetted my 08 exc today never ran better service is always great if you own a ktm he is the onlyone to let work on your ride.thanks again don really appreciated everything you done"

By: mark red lion, PA